With some Knowledge and Information Management Professionals now earning in excess of US$100k p.a., the role is increasingly seen as being an essential multi-faceted function. 

Yet, as the spectre of artificial intelligence and machine learning looms large and with the imminent release of a set of KM Standards by the International Standards Organisation (ISO) today's Knowledge Manager is facing a complex future. Effective Knowledge Managers will need a mix of soft and technical skills as well as a good working knowledge of their business.  This Masterclass will demonstrate frameworks, tools and techniques to equip today's Knowledge Manager for tomorrow.